Privacy Policy

Privacy Policy

The Department Store values and respects your right to privacy - and takes all reasonable steps to protect your personal information.

Collection of Personal Information:
We only collect the information we need to conduct our business, and to provide you with the highest possible levels of customer service. We may use this information, as necessary, to contact you regarding your order - to let you know, for example, about a failed credit card transaction, incomplete order information, or changes in stock availability, etc.

You will only receive marketing emails if you have elected to receive them. All marketing communications include the necessary information to opt out from receiving further communications.

For the purpose of processing your order, we may disclose your details to: our payment gateway service provider, courier/shipping companies, and 3rd party companies contracted to manage our order fulfilment. We do not sell or provide access to your details.

Storage of Credit Card Numbers:
No credit card details are stored permanently by The Department Store.

You have the right to access your personal information at any time - however, you are required to put such a request in writing.

If you would like any further information about our Privacy Policy, please contact us.