Shipping costs vary and are dependent on weight and final destination. Shipping costs will be applied at check out.

Shipping is with Australia Post and can take 3-10 business days (Australia) or 5-20 business days (International) to arrive. Note: these time frames are estimates only, and The Department Store makes no guarantees nor accepts any liability for deliveries that fall outside these estimates.

All products are priced in $AUD (currency options are included for convenience) and include GST at the prevailing rate when GST is applicable. Shipping costs do not include any taxes, duties or tariffs, which are payable by the customer. Local import duties may be payable on orders from international customers.

From time to time, we may offer 'free shipping' on one or more items as part of a promotion. In such cases, shipping is free for your whole order if you order at least one item marked 'free shipping'. Please note that 'free shipping' will not be applied to an order when a discount coupon is used.

Most items are held in good stock. However, some items are made available for sale on pre-order, are specifically made-to-order, or may otherwise involve processes that delay initial shipping. In such cases, any anticipated delay will be communicated in the product description of any such products. If there is an unanticipated delay in shipping your order, you will be notified by email.

Note: not all shipping methods include tracking.

Please feel free to contact us for more information on shipping.